NPI: Customer Support

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NPI - Vicor Custom Power Solutions

Customer Support

We have established dedicated e-mail addresses to enhance customer communication and expedite our response to customer requests for support.
We strongly encourage our customers to use the following e-mail addresses when inquiring about a specific item.

Request Quote

rfq@npi-inc.com

Place Order

sales@npi-inc.com or Fax: 503-652-6868

Inquire about existing order status

myorder@npi-inc.com

Technical Support

tech_support@npi-inc.com

Returns (request RMA# or check status of returned unit)	rma@npi-inc.com
	When requesting RMA#, please include in your e-mail: Your Name, Company and Phone Number Serial number(s) of the product(s) you wish to return; look for a number with one of the following formats: XXXX-X-XXXXXXXX XXXX-X-XXXX Reason for return.